Where is Stars & Saddle located?
We’re based in Texas and proudly ship our western styles across the U.S.
Where are your products made?
Our boots and leather apparel are made in León, Guanajuato, Mexico, a city known for its leather and footwear craftsmanship.
Are your products genuine leather?
Yes. Our boots and leather pieces are made with genuine leather unless otherwise noted in the product description.
How do your boots fit?
Fit can vary a little by style, so we recommend checking the product details before ordering. If you’re unsure about sizing, feel free to reach out and we’ll be happy to help.
Do leather colors and textures vary?
Yes. Genuine leather is a natural material, so slight variations in color, grain, and texture are normal. We think that’s part of what makes each piece special.
How long does shipping take?
Orders are processed within up to 3 business days. Once your order ships, delivery time will depend on the carrier and destination.
Where do you ship?
We currently ship within the United States.
What is your return policy?
We accept eligible returns within 14 days of delivery. Items must be unworn, unused, and returned in their original condition. Please see our Return Policy for full details.
Can I exchange an item for another size?
If you need a different size, contact us as soon as possible. We’ll do our best to help based on current availability.
Will sold-out styles or sizes be restocked?
Some styles and sizes may return. If restock notifications are available, we recommend signing up so you’ll be among the first to know.
How should I care for my leather boots or apparel?
Keep your leather pieces away from excess moisture and heat, gently wipe away dirt with a soft cloth, and use a leather conditioner when needed. A little care goes a long way in keeping your pieces looking beautiful.